T3 Error - The Handling Capital Gains Split Between Spouses

[sarif01]

Thanks for your response and showing exactly how to use the workaround. It helps to confirm that I am using the work-around properly. But does this mean you are not going to fix the TurboTax 2024 software? If so, can you please explain why.

I would prefer to submit my return using a fully functional TurboTax 24 without having to use the work-around. Thanks.

[TurboTaxSusan]

@sarif01 An update was already released that solve the issue of the T3s not splitting between the spouses. Check you and your spouse's DSUM and Schedule 3. 

If you are using TurboTax Desktop, please try updating your software. If the update doesn't work, please try uninstalling & reinstalling the program using the download from our website. It will not delete any of your saved returns. 

If you are still not able to resolve this issue, please contact our phone support team for more assistance. 

During tax season (from CRA NETFILE opening (mid-February) to the regular filing deadline (April 30), we're available 7 days a week during these hours:

• 9 AM to midnight ET for English support
• 9 AM to 9 PM ET for French support

During the rest of the year (May 1 to mid-February), we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.

Thank you for using TurboTax.

[sarif01]

I have already applied all the updates and the desktop Turbotax shows that there are no updates available. I will try the uninstalling & reinstalling the program using the download from our website. option and see if that fixes it. Thanks.