T5013 Box 109

[FG59]

I have an amount in Box 109 of Form T5013 which should appear on line 25100 of the T1 return. I entered it but it does not go to line 25100. What should I do? By the way, I have the same issue on the Quebec return. Thanks for your help!

[TurboTaxSusan]

Do you have an amount un Box 105? If you don't then you can't claim the amount in Box 109.

[FG59]

Yes I do have an amount in Box 105 and it still doesn't let me claim the amount on line 25100. There is definitely something wrong with the Turbotax software

[TurboTaxSusan]

For more help with this issue, please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

[FG59]

I did call phone support. They were not able to help me. Why doesn't Turbotax fix this bug in its software?

Very frustrating!

[TurboTaxGinette]

A callback has been created to help you further. Expect an expert to be contacting you in the next few days.

Thank you for your patience and for choosing TurboTax.