Turbo tax not working

[TheQuestionnaire]

After I hit create return and enter names and SINs, etc. I get a screen that says:

“We're sorry, something went wrong

The good news is that we're fixing it.

In the meantime, please refresh the screen and try again. If you get this screen a second time, that means we're still working on it, so please come back in a few hours.”

this has been going on for a couple weeks and starting a fresh return does the same thing.

[TurboTaxSusan]

Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.

During tax season (from CRA NETFILE opening (mid-February) to the regular filing deadline (April 30), we're available 7 days a week during these hours:

• 9 AM to midnight ET for English support
• 9 AM to 9 PM ET for French support

During the rest of the year (May 1 to mid-February), we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.