after completing my taxes and havng them efiled it seems that the results did not get saved to the App on my desktop.They were saved in a PDF file on my computer but not the app on my desktop. Is there anything I can do to have them saved in the app?
Are you using TurboTax CD/Download or TurboTax Online?
well Iused the online download because my newer computer does not have a cd player. I thought when I saved my taxes it saved it to the online app but I guess it did not do that. When I open the app to look at my returns the files are not there.
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