TurboImpot 2024 online - Unable to load Arc Data

[sandmandr77]

I am using TurboImpôt Canada online and have tried multiple times to import my data, but the website never recognizes that I am successfully connected to l’ARC.

Below are the steps I take, but please note—as mentioned in the image—the first attempt to connect to l’ARC never works, even though I can confirm that my username and password are correct. I always have to try a second time, and only then am I able to log in successfully. However, the site does not seem to recognize that the second attempt has worked.