I tried uninstalling and reinstalling and it didn't help. The problem seems to occur when it starts up and before the check for updates runs. If the check for updates runs the error doesn't occur. If I just 'X' the message which says the .TT18 file can be recovered the error does not occur again. Each time I shut down TurboTax and restart it the error occurs before the update check runs. I am using a satellite connection. I did have a .TT18 file corrupted by chosing to recover the file when I didn't realize there was no issue with the files.
Please try uninstalling & reinstalling the program. It will not delete any of you saved returns.
https://turbotax.community.intuit.ca/replies/2647640
https://turbotax.community.intuit.ca/replies/3169457
If you are still having issues, please contact our phone support for further assistance: https://turbotax.community.intuit.ca/replies/3152013
Steve0858
New Member
staging2K
Level 1
DarkoZ
Returning Member
Testy_McTestface
Level 2
bob2731
Level 3
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.