I bought the disc from Costco, tried to install it today, but after i click set up. I got pop up screen ask me choose either install a new language of the product or maintain or upgrade an existing language of product, under showed turbo tax 2022 1.00.0000 c:\program files(x86)\turbo tax2022\,
but my disc is 2023
Please use the download from our website to install your copy of TurboTax CD/Download 2023.
You can download the current version of TurboTax CD/download edition here: Choose the 2023 TurboTax edition you need (for Windows). You can download older versions of TurboTax CD/download edition here: Where can I download the CD/download edition of TurboTax?
But I do not want to download the software cause we use actual disc every year, we preferred to have a disc on hand. also, i bought two CD at the same time at Costco , cause one is for my brother, since I haven’t give it to him, so I open it and try, it has the same issue at my disc, we need actual disc, please advise what we can do?
Can you please clarify if you purchased a TurboTax CD in the US or Canada?
I purchased in Canada
Please use our link to download your software, choose the version you have already purchased and use your same license code.
Thank you for choosing TurboTax.
I required actual disc, I don’t want online software
An Email has been sent.
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