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an5008
Returning Member

turbotax 2023 cd/dvd tries to maintain or upgrade TurboTax 2022

I bought the disc from Costco, tried to install it today, but after i click set up. I got pop up screen ask me choose either install a new language of the product or maintain or upgrade an existing language of product, under showed turbo tax 2022 1.00.0000 c:\program files(x86)\turbo tax2022\, 

but my disc is 2023

7 Replies

turbotax 2023 cd/dvd tries to maintain or upgrade TurboTax 2022

Please use the download from our website to install your copy of TurboTax CD/Download 2023.

 

You can download the current version of TurboTax CD/download edition here:  Choose the 2023 TurboTax edition you need (for Windows). You can download older versions of TurboTax CD/download edition here: Where can I download the CD/download edition of TurboTax?

an5008
Returning Member

turbotax 2023 cd/dvd tries to maintain or upgrade TurboTax 2022

But I do not want to download the software cause we use actual disc every year, we preferred to have a disc on hand.  also, i bought two CD at the same time at Costco , cause one is for my brother, since I haven’t give it to him, so I open it and try,  it has the same issue at my disc, we need actual disc, please advise what we can do? 

turbotax 2023 cd/dvd tries to maintain or upgrade TurboTax 2022

 Can you please clarify if you purchased a TurboTax CD in the US or Canada?

an5008
Returning Member

turbotax 2023 cd/dvd tries to maintain or upgrade TurboTax 2022

I purchased in Canada

turbotax 2023 cd/dvd tries to maintain or upgrade TurboTax 2022

Please use our link to download your software, choose the version you have already purchased and use your same license code. 

 

Thank you for choosing TurboTax.

an5008
Returning Member

turbotax 2023 cd/dvd tries to maintain or upgrade TurboTax 2022

I required actual disc, I don’t want online software 

turbotax 2023 cd/dvd tries to maintain or upgrade TurboTax 2022

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