Unable to file for 2026

[dkbCalgary]

Hello,

I've filed for many years with turbotax including 2024, but the website wants me to file 2023, and I am trying to file for 2025.

I also am unable to delete old started files in the main body of the main page of turbotax.

Regards,

Diane

[TurboTaxAniqua]

To prepare and file your return for tax year 2025, use this link to log in to your account: https://ww1.2025.ca.turbotaxonline.intuit.com/signin?_swlg=en

If you’re using the online edition of TurboTax, it's possible to delete a return that hasn’t been filed. Returns that have already been filed (either by NETFILE or printed to mail) can't be deleted.

Note that when you delete a return, you won't be able to access it again, and we won't be able to retrieve the information for you.

The steps below outline how to delete a return for TurboTax Online:

1. Sign in to TurboTax Online for the tax year of the return you’d like to delete
2. Great to see you again! screen, locate the return

If the return you want to delete has a trash can beside it:

1. Select the trash can icon
2. When prompted to confirm the deletion, select Delete

If there is no trash can beside a return, simply create a new return with any information, and once you have a new return, you can delete the one you want.

Thank you for choosing TurboTax.