unhappy

[queenidog]

I'm unhappy with my Turbotax agent who is not responding to my emails.   She sent me a blank summary and I asked for the  real summary (not BLANK), 4 times.  No response.  No way to contact Turbotax.  Note how they don't have any media connections like Facebook or Twitter...too many complaints.  I get so fed up with these guys.  Next year I'll do it myself, using another tax package.  Only recently did I allow Turbotax to do the taxes for me.

There should be a link on my private Turbotax page directly to a supervisor who can intervene and override the poor work of their employees.

[TurboTaxGinette]

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