Sorry to hear that you are having this issue. Have you tried using a different browser? If you tried to use google chrome and you are still having issues I'd try clearing your cookies- https://turbotax.community.intuit.ca/community/tax-topics/help/how-do-i-clear-my-cache-browsing-hist...
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You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.