Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Zip File Damaged - Can't Install

 Hi there,

I downloaded TurboTax 2024 CDN and received this error message.  I'm stuck and not sure what to do from here.  Can someone help!

 

Capture.PNG
 

 

1 Reply

Zip File Damaged - Can't Install

Please try downloading TurboTax Desktop again here: Choose the current TurboTax Desktop edition you need (for Windows). 

 

If you are still not able to resolve your code issue, please contact our phone support team phone support team for more assistance.

 

Unlock tailored help options in your account.