Date on medical expenses does not work

[arthur5005]

ah yeah, good point! 😕 I can't think of anything else, just some bad ui design I guess...

[William20241]

I am trying to follow up on my case on this subject from last tax season and have sent two emails to support without any reply. I have a case number and would like final resolution so that I can move forward. Would a moderator please contact me so that I can provide the case number?

[TurboTaxBrenda]

Please note that when entering a date for past medical expenses, it always needs to be a 12-month period ending in the tax year. Always remember when you enter a date, for example, September 20, 2023 - September 19, 2024. is a year,  if I have put Sept. 20th to Sept. 20th, it would have been a day extra 🙂 Please let me know if you are still having issues and how you entered the date.

Thank you for choosing TurboTax.

[William20241]

Thanks for the reply, Brenda, but with all due respect, this is NOT the issue I am writing about now. I am writing about the ultimate resolution to the issue last year which included a discussion of providing me with a free license key for the 2024 (current tax year to be filed) software and for which I was advised to contact TT this year. If you can assist, I can provide the case number associated with the issue from one year ago.