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johnd2
New Member

TT403 errors seem to be happening with some regularity for multiple people on multiple machines. The problem clearly lies in the software! Fix it!!

Turbotax was working fine until it updated. Now it complains about TT403 corrupt file. I have re-entered my tax information 3 times and each time it fails to re-open due to TT403. 

This is CLEARLY a Turbotax software problem, not everyone's machine!! 

1 Reply

TT403 errors seem to be happening with some regularity for multiple people on multiple machines. The problem clearly lies in the software! Fix it!!

Please try uninstalling & reinstalling the program using the download from our website instead of the CD. It will not delete any of you saved returns. The version of the software on the CD sometimes doesn't install correctly, leading to problems later on.

https://turbotax.community.intuit.ca/replies/2647640

https://turbotax.community.intuit.ca/replies/3169457

If you are still having issues, please contact our phone support for further assistance. (*not available to TurboTax Free users*): https://turbotax.community.intuit.ca/replies/3152013