Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

I get an error saying CRA won't accept my return due to connection issues. I tried multiple times for two returns; one I got a conf email (TurboTax said it wasn't filed)

I have tried twice in the last hour to Netfile with the same message as read above.  
lmlaye
New Member

I get an error saying CRA won't accept my return due to connection issues. I tried multiple times for two returns; one I got a conf email (TurboTax said it wasn't filed)

I have the exact same problem as emileewalker27
linds_23
New Member

I get an error saying CRA won't accept my return due to connection issues. I tried multiple times for two returns; one I got a conf email (TurboTax said it wasn't filed)

Same problem on my end with both of the returns I have tried to file. I only have one attempt left with my husbands so I am not going to file until I am VERY sure the system is working!

I get an error saying CRA won't accept my return due to connection issues. I tried multiple times for two returns; one I got a conf email (TurboTax said it wasn't filed)

Hey everyone, looks like it's a netfile issue with CRA. I saw a turbo tax specialist updated on another thread, there are also updates on turbo taxs Facebook page.. it isnt clear regarding the 5 netfile attempts what exactly occurs after. Turbo Tax posted we have to likely get in touch with CRA to be unblocked if we reached our limit.
vwarkentin
Returning Member

I get an error saying CRA won't accept my return due to connection issues. I tried multiple times for two returns; one I got a conf email (TurboTax said it wasn't filed)

I am having the same problems. I guess only thing to do is wait till tomorrow and hope that CRA fixes the problem.
grip2020
New Member

I get an error saying CRA won't accept my return due to connection issues. I tried multiple times for two returns; one I got a conf email (TurboTax said it wasn't filed)

Does TurboTax monitor these discussions? I see the same issue since last October but no solutions. How do you get this resolved?

I get an error saying CRA won't accept my return due to connection issues. I tried multiple times for two returns; one I got a conf email (TurboTax said it wasn't filed)

There is no issue with transmitting your return through NetFile. If you are having issues please make sure that you are eligible to NetFile your return. If the issue persists please contact our Customer Service for assistance.

I get an error saying CRA won't accept my return due to connection issues. I tried multiple times for two returns; one I got a conf email (TurboTax said it wasn't filed)

This turbo tax issue transmission problem is a turbo tax problem they are unwilling to fix basted on the number of complaints.

Today May 5, 2020 i had the same problem.

I filed my tax and got a receipt.

A couple of minutes later i tried filing my wife's return and was rejected.

No connection blah blah.

Called CRA. They have no record of any netfile activity even though i tried several times.

My internet connect is fine. 

I restarted my PC and tried again.

No luck.

I've been using TT for a long time but have never had this problem but if they don't fix it soon this will be my last year using TT.

I get an error saying CRA won't accept my return due to connection issues. I tried multiple times for two returns; one I got a conf email (TurboTax said it wasn't filed)

There are times when WIFI's signal is not very strong and this can be the cause. 

Try connecting by "hardwire" and it will help.

 

Please contact our customer service for assistance if problem persists.

 

 https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707

I get an error saying CRA won't accept my return due to connection issues. I tried multiple times for two returns; one I got a conf email (TurboTax said it wasn't filed)

This just happened to me went through all the steps and then it just did the loop and did not send I had to d/load it to the desktop and thats it all info was in there. the reason I did not pay the amount this year is the fact that I was stuck paying well over 1800.00 when I paid for the experts do it for me and nothing to fall back on and no answers to my letter I had sent them so I was out the money for the paid expert monies I paid and ignored after this ( NOT GOOD TURBOTAX)

~Dave

 

anybody have this as well in 2023 latest post is 2019 so who knows i guess