Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
fforti01
New Member

Problem filing Quebec return

I get this error message (changed the actual letter and number details for confidentiality)

It looks like the formatting of postal code and phone number in Turbotax is not compatible with Revenu Quebec

  • Give the technical support agent the error code "xml error".

    The 'MDR9' element is invalid - The value 'L1L 1L1' is invalid according to its datatype 'http://www.revenuquebec.ca/T3:codePostal' - The Pattern constraint failed. The 'MDR901' element is invalid - The value '[phone number removed]' is invalid according to its datatype 'http://www.revenuquebec.ca/T3:noTel' - The Pattern constraint failed.

 

 

3 Replies

Problem filing Quebec return

Please try deleting and re-entering the information and try again.

 

If you are still not able to resolve this issue, lease contact our phone support team for more assistance. 

 

 

 

fforti01
New Member

Problem filing Quebec return

I have tried this and it does not resolve the issue. 

firo30
Returning Member

Problem filing Quebec return

Hi i got the same issue , solving it , is simple you just need to put the phone number without any spaces like  [phone number removed] and you could send after to Revenu Quebec