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I can't connect my Etsy account with turbotax
Hello. I joined turbotax from Etsy's link but I can't connect my Etsy account when I sign up. How do I connect again after I paid? It seems I can't go back to the previous steps. I wanted to connect my Etsy shop before I talk with an agent.
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Self-employed
In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us.
Thank you for choosing TurboTax.
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Self-employed
Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.
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Self-employed
No solution. I called three times and finally someone in the turbotax team figured it out. Apparently this function is not available to any Etsy account that is outside of United State. They should've mentioned it on their page.