Hello. I joined turbotax from Etsy's link but I can't connect my Etsy account when I sign up. How do I connect again after I paid? It seems I can't go back to the previous steps. I wanted to connect my Etsy shop before I talk with an agent.
In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us.
No solution. I called three times and finally someone in the turbotax team figured it out. Apparently this function is not available to any Etsy account that is outside of United State. They should've mentioned it on their page.
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.
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