roiluisin
New Member

Are the forms reset after going to live help? I can't see my information anymore.

 

Credits and deductions

No, the forms should not reset.

 

Please clear your browser cache (or use a different browser) and try again. This TurboTax FAQ has instructions on how to clear the cache in several popular browsers: How do I clear my cache (browsing history)?

 

If you are still not able to resolve this issue, please contact our phone support team for more help.

 

If you have TurboTax Live Assist & Review, see this TurboTax FAQ to learn how to talk to a Tax Expert or book a review: In TurboTax Live Assist & Review, how do I talk to a tax expert?