The most common reasons of the taxes may not be getting filed or the CRA might not be receiving your return are:
- You prepared your return using TurboTax but did not submit your return using NETFILE. Here's how to submit your tax return to the CRA using NETFILE:
- You received an error code or an error message indicating that your return wasn't filed. In this case, follow the instructions in TurboTax to address your specific error code or message.
You can check the status of your return using the CRA My Account service. Contact the Canada Revenue Agency (CRA) if your return was not marked "received" 48 hours after you filed it.
You can also go through following links for more details,
Related information
Why do I get an error when I try to submit my return through the CRA's NETFILE service?
How do I find my NETFILE confirmation number?
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