Please note that you can only use TurboTax Online on MAC computers, since our CD/Download is not compatible.

https://turbotax.community.intuit.ca/replies/2826197

If you need to do more than 1 return with TurboTax Online Standard - you can click on the following link and for $34.99 you can choose our Online 8 returns.

https://turbotax.intuit.ca/x/offers/turbotax-standard.jsp?src=care&cnm=care_fy18_tto_8

I cannot open or download to PDF our 2019 returns. I use an Apple system and am sure I purchased the correct software/

When using a Mac computer you can only use our TurboTax online which is the only version that is compatible with Mac.

https://turbotax.community.intuit.ca/community/product-information/help/what-are-the-options-for-usi...

If you are using our TurboTax Online and still having issues please contact our customer service. 

https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707