When using a Mac computer you can only use our TurboTax online which is the only version that is compatible with Mac.
https://turbotax.community.intuit.ca/community/product-information/help/what-are-the-options-for-usi...
If you are using our TurboTax Online and still having issues please contact our customer service.
https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707
