Omron
New Member

Intuit program is frozen

using Turbotax to file 2021 tax return. I am at the review and pay section and the program does not respond. The program eventually times out. I've had this problem for 2 days.

Troubleshooting

Please clear your browser cache (or use a different browser) and try again. This FAQ has instructions on how to clear the cache in several popular browsers: How do I clear my cache (browsing history)?

 

If you are still not able to resolve this issue, please contact our phone support team for more help.

GeoWS
New Member

Troubleshooting

Me too.  Anyone figure this out>

 

Troubleshooting

@GeoWS 

 

Please clear your browser cache (or use a different browser) and try again. This FAQ has instructions on how to clear the cache in several popular browsers: How do I clear my cache (browsing history)?

 

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.

Troubleshooting

I cleared my cache in my Safari browser but the program is still freezing. This is beyond frustrating!

Troubleshooting

Confirmed. It's frozen like this not only in the app, but multiple browsers. Clearing cache no it's broken. It sucks super hard because you did ALL that work. Now can't file.