I split my pension income but when I print the pdf, it doesn't show on our forms. As well on the Tax Summary, the deduction for the pension splitting shows on my Summary, but the additional amount doesn't show on my wife's Summary. What am I doing wrong?

The person who is transferring will show up on line  21000 The person who is receiving the transfer will see it on line 11600.

Thank you for choosing TurboTax.

Is there a way to speak with an actual person on the [phone number removed] support number? The AI prompts are stupid and keep sending me irrelevant "helpful" links that are not helpful dead ends. Thanks.

@polkaroo You can call our customer support at 1-888-829-8608. 

During tax season (February 24th to May 1st), we're available 7 days a week during these hours: 

• 9 AM to midnight ET for English support 
• 9 AM to 9 PM ET for French support 

Hi, could you provide an email address to contact Canada TurboTax?

TurboTax on-line.

@MisterB3 We do not have email to give you to contact us but these are the different ways to get in touch with us:

• Here, in Community , by posting your question
• On Social media, through Facebook, X and Instagram
• By phone, 1-888-829-8608.

Thank you for choosing TurboTax.

Need to talk to someone please help 

@Claybent First, please make sure that you have purchased the right product. The codes for TurboTax Online will not work with TurboTax Desktop & vice-versa.

Second, if you bought TurboTax at a retailer (Costco, Walmart, Staples, etc…), please make sure that you are using the code that came in the package. It may be on a slip of paper or on a scratch-off card. It is not on the outside of the box or on your receipt.

If you have bought TurboTax Online, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code? Please note that you can only use the code once in one account. Using the code again will give an error message.

If you have bought TurboTax Desktop, you will be asked for the licence code when you install the software. Please see this TurboTax FAQ for more information on the licence code: Where is my TurboTax licence code? You can download the current version of TurboTax Desktop edition here: Choose the current TurboTax Desktop edition you need (for Windows). You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?

If you are still not able to resolve your code issue, please contact our phone support team phone support team for more assistance.