Did you do a spousal return where you do both your spouse's and your returns together? If this is the case, you are charged for 2 returns as two separate returns are entered and filed.

Thank you for choosing TurboTax.

turbo tax 2024 double billed me for my online purchase refer as follows:

order# QSTNA258835419 

payment authorization code 09110

order# QSTNA258819018

payment authorization code 85087

l have only downloaded purchase QSTNA258835419

please credit for QSTNA258819018

Thank you

@theastles We will be happy to assist you. We would need some more information in order to proceed with your request. Please check your private message and respond so we can get this sorted out for you.

I also got double billed for my turbo tax as well

@Brianjay1 You have to wait a 12-24 hours period before requesting a refund, to let the transaction process in the system. Please send us the order number and we will have a look at your request.

Thank you for choosing TurboTax.

I was billed twice for my 2024 return.    Once for $226.00 and once for $372.90.    The higher price was for a premium package that I was checking out but did not use to file.    I was billed for it anyways.  Even though the website you get billed upon filing.   I never filed using the premium package 

@Darren Borden If you are using a DIY product or Assist & Review, you only pay when you file your return. If you are using Full Service, you have to pay before they will prepare your return. 

If you want a refund for Full Service, you can open the return, and then click on the Documents tab to send a message to your Tax Prep Assistant.