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Double billed for Intuit Turbotax

I was going over my bank statements and it appears I have been double billed for the Intuit Turbotax product.  I would like to get this rectified, but am having difficulty contacting anyone.  Very frustrating.  No contact information (ie. phone number for billing inquiries) listed anywhere.

3 Replies

Double billed for Intuit Turbotax

Did you do a spousal return where you do both your spouse's and your returns together? If this is the case, you are charged for 2 returns as two separate returns are entered and filed.

 

Thank you for choosing TurboTax.

theastles
New Member

Double billed for Intuit Turbotax

turbo tax 2024 double billed me for my online purchase refer as follows:

order# QSTNA258835419 

payment authorization code 09110

 

order# QSTNA258819018

payment authorization code 85087

 

l have only downloaded purchase QSTNA258835419

 

please credit for QSTNA258819018

 

Thank you

Double billed for Intuit Turbotax

@theastles We will be happy to assist you. We would need some more information in order to proceed with your request. Please check your private message and respond so we can get this sorted out for you.