Sorry I should have also said I am using the Online version.  Self Employment product.

Please clear your browser cache (or use a different browser) and try again. 

I tried clearing the cache and another browser and I am still stuck in same loop. Everytime I launch my taxes is tries to run optimizer and then displays gateways timed out. When I hit ok it leaves optimizer on the screen and there is no way to close it. 

Are you able to click on the tax home link in the left side menu?

No.  I have searched all parts of the page and page for a clickable button.  I may have to start over but I am going try another product if I do.  It is frustrating.  

Please contact our phone support team as they will be better able to assist you further. 

I have the exact same problem, trying in both the online in MS Edge browser and also the IOS version of the TurboTax app.  Stuck in the same loop. I need to force quit every time and it goes back to the same location of the return.  I enclosed the error screenshot I get in the Edge browser (very similar in in the IOS app).

Thanks, Seb

@Drouseb Please clear your browser cache (or use a different browser) and try again. If you haven't paid yet please try to make a copy of the return and start from there. 

I tried clearing cache and making an copy and it didn’t not work.  I have not called online support but feel it is a bug that you guys need to figure out.