Troubleshooting

I split my pension income but when I print the pdf, it doesn't show on our forms. As well on the Tax Summary, the deduction for the pension splitting shows on my Summary, but the additional amount doesn't show on my wife's Summary. What am I doing wrong?

 

Troubleshooting

The person who is transferring will show up on line  21000 The person who is receiving the transfer will see it on line 11600.

 

Thank you for choosing TurboTax.

polkaroo
Returning Member

Troubleshooting

Is there a way to speak with an actual person on the [phone number removed] support number? The AI prompts are stupid and keep sending me irrelevant "helpful" links that are not helpful dead ends. Thanks.

Troubleshooting

@polkaroo You can call our customer support at 1-888-829-8608. 

  

During tax season (February 24th to May 1st), we're available 7 days a week during these hours: 

  • 9 AM to midnight ET for English support 
  • 9 AM to 9 PM ET for French support 

 

MisterB3
New Member

Troubleshooting

Hi, could you provide an email address to contact Canada TurboTax?

MisterB3
New Member

Troubleshooting

TurboTax on-line.

 

Troubleshooting

@MisterB3 We do not have email to give you to contact us but these are the different ways to get in touch with us:

 

 

Thank you for choosing TurboTax.