Where do I enter the prepaid activation code?

It does not seem to be working

Troubleshooting

The codes for TurboTax Online will not work with TurboTax Desktop & vice-versa.

 To activate your TurboTax Online version, please visit this link. Select that "I have an account," log into your account, and proceed to the second step by adding your 16-digit activation code to review and activate the TurboTax Online product. 

  

Thank you for choosing TurboTax. 

Linda152
New Member

Troubleshooting

I paid for the Standard Turbotax Program and have the licence code but when I enter the code it will not accept it???!!!!

Troubleshooting

@Linda152 When you enter the code, do you receive an error message or an error code?