Troubleshooting

You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?

2016: https://intuitglobal.intuit.com/downloads/CanadaTax/2016/dls/TurboTax2016_Bld8004_May18.exe 2017: https://intuitglobal.intuit.com/downloads/CanadaTax/2017/dls/TurboTax2017_Build9008.exe

We no longer have downloads available for 2015 & earlier.

This TurboTax Canada FAQ has information on how to install older versions of TurboTax Desktop: What if I have trouble with my licence code while setting up TurboTax Download?

Please note that we currently only support TurboTax Desktop 2018 & onwards. Older versions may no longer not work.

The best way to keep copies of your tax returns is to save them as PDF files. You can't edit them, but for 2020 and older returns, the CRA won't accept changes by ReFile, and usually won't accept changes at all for returns 10 years old (or older). The CRA also generally only requires you to keep records six years from the end of the last tax year they relate to.