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I've sent you a private message. You can check your private messages by logging into the community and clicking on the envelope icon on the top left of the page.   Once you've written your reply message, if you don't see the "Reply" button, use the tab key on your keyboard.  

No, tuition doesn't expire. Anything that's not used or transferred to a family member will carry forward indefinitely. Your daughter can check if they have any unused tuition available in their CRA My Account.   

Did you make a copy or a new version of your return after paying for it? The payment stays with the original return and doesn't transfer to any copies or new returns.   If you need more help with this issue, please contact our phone support team.    

TT600 errors, including TT600, TT601, TT602, TT603, AND TT604, are typically validation errors. This means you may have entered something into your return that TurboTax cannot understand or has not been programmed to accept.   Examples are: quotation marks, ampersands and other special characters in any fields that accept text, such as your name, address, your dependant’s names, etc.   If you are still not able to resolve this issue, please contact our phone support team for more assistance.       

@Tgushev First, please make sure that you have purchased the right product. The codes for TurboTax Online will not work with TurboTax Desktop & vice-versa.   Second, if you bought TurboTax at a retailer (Costco, Walmart, Staples, etc…), please make sure that you are using the code that came in the package. It may be on a slip of paper or on a scratch-off card. It is not on the outside of the box or on your receipt.   If you have bought TurboTax Online, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code? Please note that you can only use the code once in one account. Using the code again will give an error message.   If you have bought TurboTax Desktop, you will be asked for the licence code when you install the software. Please see this TurboTax FAQ for more information on the licence code: Where is my TurboTax licence code? You can download the current version of TurboTax Desktop edition here: Choose the current TurboTax Desktop edition you need (for Windows). You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?   If you are still not able to resolve your code issue, please contact our phone support team phone support team for more assistance.  

Thank you for your feedback. The only time we would see "Run as Administrator is if you aren't signed in as administrator on your computer. I will bring this forward to our team to verify.   Thank you for choosing TurboTax.

Tried under 217, filled our schedule A and B but no refund. Another question... I recently paid Turbo Tax online $268 ($120x 2) cdn do our non resident 2023 tax filing. I have yet to find out if this can be done (as it's not a "simple return". Should I contact a Turbo Tax filer to do this or will I be told they don't do non resident taxes? Our global income is canada only.