I bought DVD at Costco. After installation, the required updates are for Canada. What is going on?

[blanche-acm-org]

Just noticed that this question is posted in the Canada community. What the *O^&^%( is going on with TurboTax? The DVD loaded correctly. I signed in, entered the license code, then the mandated online updates dropped the Canadian version. This is the 3rd year in a row that TurboTax software/servers/company has done something totally absurd. I keep thinking about using something else, but TT is easier than anything else.

Except this time.

Time to delete everything and start over.

And I don't give a flying fig about badges or welcome messages.

[TurboTaxSusan]

This is the support site for the Canadian TurboTax. For assistance with U.S. taxes and U.S. versions of TurboTax, please visit the website for TurboTax USA.

[blanche-acm-org]

Well duh! That's what I'm trying to do but it keeps sending me (and downloading the software) for Canada. I've rebooted, I've deleted and re-installed, rebooted and keep getting the Canada software. So please, telling me to visit the US site doesn't help.

[TurboTaxSusan]

Try clearing your browser cache or use a different browser and then go to the US site and download the software.

If that doesn't work try this link to get to the US support site: https://ttlc.intuit.com/turbotax-support/en-us/