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yisongz
New Member

I spent couple of hours filing my tax return with Turbo Tax. One day after, I continued my return, but my data disappeared. It seemed to restart a new one.

Every time I continued, it updated to a new version of my return, like (3), (4). How can I find my previous version and avoid much repeated work?
3 Replies

I spent couple of hours filing my tax return with Turbo Tax. One day after, I continued my return, but my data disappeared. It seemed to restart a new one.

Are you using TurboTax CD/Download or TurboTax Online?

yisongz
New Member

I spent couple of hours filing my tax return with Turbo Tax. One day after, I continued my return, but my data disappeared. It seemed to restart a new one.

I am using Turbo Tax Online. In the first page of My returns, it shows "Return #2", "Return #4", etc. When clicking on Continue, there are no data in it. I have to re-enter all the data required to start a new one, might be called "Return #5".

I spent couple of hours filing my tax return with Turbo Tax. One day after, I continued my return, but my data disappeared. It seemed to restart a new one.

Do you have any other accounts with a different email?
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