What is the additional cost of $21 per person for? I already purchased the program.

[carlespalomer]

But you told me that there were no hidden charges and now it seems that there are hidden charges? Have you lied to me?

[TurboTaxGinette]

Did you start by activating your software in turbotax.ca/activate? The only way to be charged $21 is because there was an amount included from the previous list shared above. Those items are not included in the free return.

Thank you for choosing TurboTax.

[Awhtong]

Where can I find the space for the code?

[Awhtong]

I mean where can you find the space for the coupon code?

[TurboTaxSusan]

@Awhtong 

If you have bought TurboTax Online, please go to turbotax.ca/activate to use your Activation code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code? Please note that you can only use the code once in one account. Using the code again will give an error message.

If you have a coupon code, you'll see the space for it in the payment section of TurboTax Online.