.tt18 and .ttbk files exist but cannot be opened. They are only 2KB files in size.
In the folder where the files are, right click on the file and choose “Properties” at the bottom. Does a “Shortcut” tab appear? If it does, then that’s not a real file, it’s just a link to one. The “Target” box on the “Shortcut” tab tells you where the link goes to.
If you are still unable to resolve this issue, please contact our phone support as they will be better able to assist you (*Not available for TurboTax Free users*). https://turbotax.community.intuit.ca/replies/3152013
In the folder where the files are, right click on the file and choose “Properties” at the bottom. Does a “Shortcut” tab appear? If it does, then that’s not a real file, it’s just a link to one. The “Target” box on the “Shortcut” tab tells you where the link goes to.
If you are still unable to resolve this issue, please contact our phone support as they will be better able to assist you (*Not available for TurboTax Free users*). https://turbotax.community.intuit.ca/replies/3152013
fairch51441
New Member
FarmerJeff
New Member
kevin-stewart
New Member
vegas-baby
New Member
fvboa
New Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.