We understand why this change may be upsetting. But, in previous years, customers often chose a version of the software that didn’t meet their needs and ended up not getting all the credits & deductions that they could have. This year, TurboTax is taking extra steps to ensure that Canadians get the best tax outcome by directing users to the version of TurboTax Online that aligns with their tax situation.
Please see these TurboTax FAQs for more information:
what about those of us that didn't make the mistakes and knew what they were doing that you have taken the functionality away from? I used to see all forms and now I do not.
If you used to see all forms, you were using our TurboTax CD/Download software and the FORMS icon was activated instead of the Easy Step, as seen in the image below.
If you no longer have the FORMS icon, this may indicate that you are using our TurboTax Online software which only has the interview/easy step capabilities and not the feature to view forms.
Thank you for choosing TurboTax.
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