Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

I applied for a refund for my purchase of Turbotax Deluxe Online Edition. The Case# is 1509694164. When can I expect a refund?

 
3 Replies

I applied for a refund for my purchase of Turbotax Deluxe Online Edition. The Case# is 1509694164. When can I expect a refund?

If you bought the software directly from us, the refund is usually processed within a couple of business days, but it may not show up on your credit card statement until the next one.

 

If you bought TurboTax from a retailer (ex: Costco, Staples, Walmart, etc…) it may take longer as we have to go through the retailer to process the refund.

I applied for a refund for my purchase of Turbotax Deluxe Online Edition. The Case# is 1509694164. When can I expect a refund?

I applied for a reund a moth ago and have heards absolutely nothing. How do I get my refund? Case # [phone number removed]. Thank You

I applied for a refund for my purchase of Turbotax Deluxe Online Edition. The Case# is 1509694164. When can I expect a refund?

We are pleased to inform you that your refund request was approved and you should be receiving a cheque within 4 to 6 weeks of the application made on January 18. 

 

Thank you for choosing TurboTax.