I can't activate my turbo tax purchase. Code its not working. I do want to know if this is fake¿

[mounthzerp]

why are you thieving people. Because the charge in my account its there. but you don't give an answer properly 

[TurboTaxGinette]

To help you with this, we need to know if you are receiving an error code and which one are you receiving? You can also try using this link to enter into your 2023 return. 

If further guidance is needed please see our TurboTax FAQ: In the online edition of TurboTax, how do I use a prepayment code?

Thank you for using TurboTax.