Because your return includes tuition transfer, you need to upgrade b4 we can file. I am not transferring any tuition. i have unchecked box. Why am i forced to upgrade?

[TurboTaxSusan]

Please click on the back button to cancel the upgrade, and then make sure the open for Tuition Transfer is still unchecked.

If you still get the upgrade page, please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team for more assistance.

[cgp1]

Hello,

I have completed the steps suggested by you to no success.

I deleted cookies/ cache, re logged in and still an error about upgrading to deluxe.

Even just clicking the tuition check box where it says it will need to be upgraded literally brings me to an upgrade page. I have it unchecked so unsure what else to do.
I did also log in with a different web browser. Same issue.

[TurboTaxSusan]

The message at the top of the page shows up wherever there is a lock icon and it's always going to be there if you don't upgrade.  

[cgp1]

why would i upgrade if this does not apply to my wife and I?
Thats what this whole post is about.

[TurboTaxSusan]

Again, if you are talking about message at the top of the page, that's always going to show on the You Student Profile page if you are using the Free version of TurboTax. It doesn't mean that you have to upgrade, it's just there to let you know that you might have to upgrade.

If you've unchecked the Tuition Transfer box, but it's still asking you to upgrade, please contact our phone support team for more assistance, as they can look at your return with you.