Troubleshooting

Most Recent

Many issues with initial release

This initial release has many issues. Capital gains are not showing up in tax summary. I did a test dividend entry and when I deleted it it changed my taxes owing from $187 to over $4 Million. Then when i deleted another T5 my taxes owing went up to ... read more

T3 Slip Entries Do Note Split % by Spouse

If I enter a T3 amount for Capital Gains Box 21 on the T3 Slip entry page and show my portion as 50% and my Spouse's as 50%, ALL of the Capital Gains end up on my T1. NONE of the Capital Gains end up on my Spouse's as it should. This ERROR is readly ... read more

TurboTax Reverses T4RIF Tax Deducted in Box 28 and Shows on WRONG SPOUSE

I enter my T4RIF Tax deducted from Box 28. I enter my Spouse's T4RIF Tax deducted from Box 28. Turbotax then reverses these on the T1 Line 43700 and shows my Box 28 amount on her return and her Box 28 on my return. One more moronic flaw in TurboTax. ... read more

T3 with Capital Gain

I input a T3 with capital gain (50% for myself and 50% for my spouse). Schedule 3 is not calculating the 50/50 ownership and is reporting 100% on my return and 0% on my spouses return. Other boxes on the T3 are allocated correctly.

Canada Child Care Benefit

When I look in the summary to determine CCB total it doesn't match what I get when I use the CRA benefit calculator and there is a substantial difference from 2023 Turbo Tax edition used last year with identical info child. Is this a calculation defe... read more

Refundable Medical Expense Supplement

Line 45200 should populate from the REFMED worksheet with the calculation of line 19 minus line 20 and the math is not being done to carry forward. When will this be fixed?

PLEASE IMPROVE PREP ASSISTANTS QUALITY and PROVIDE A WAY TO ESCALATE

I am currently in Seoul and attempting to file my CANADA TAX RETURNS for 2024 through TurboTax Live Full Service Premier. I have been doing through Turbo tax for last two years. THIS YEAR IT WAS MOST DEPRESSING EXPERIENCE.Had a call with Prep Assista... read more

AMT T691 and Capital Gain

It seems the T691 form on AMT has many bugs at this stage. For example, line 99 on Basic Exemption is wrong. It should be $173,205 in stead of $40,000. There are many other places where the numbers are not carried over from other lines. Is an update ... read more