Assist and Review

[roykward]

On March 25, 2023, I purchased TTD LIVE ASSIST & REVIEW STANDARD PRIMARY TY22.

The Order Number is TTDNA [removed].

My appointment was for 10:00AM on March 27, 2023.  Due to a medical emergency with my dog, I had to cancel when I received the phone call.

I would to reschedule my appointment. 

Please advise how I can do this.

I can be reached via email at [email address removed] 

[TurboTaxSusan]

If you have TurboTax Live Assist & Review, see this TurboTax FAQ to learn how to talk to a Tax Expert or book a review: In TurboTax Live Assist & Review, how do I talk to a tax expert?

[roykward]

Link does not work.

Received this response:

We're sorry, we can't find the page you requested.

[TurboTaxGinette]

Here is our TurboTax FAQ: In TurboTax Live Assist & Review, how do I submit my return for review?

Thank you for your patience.

[roykward]

The instructions did not work.  There is no "Expert Review" to select.  All there is is the tab to purchase the expert review which I already purchased.  All I want is to Schedule the Assist and Review session.  How can I do this??

[TurboTaxSusan]

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.