I have tried all the suggestions listed here but line 44800 is still reporting a CPP overpayment. I have tried deleting and reentering the T4s, I have made sure the pensionable earnings is listed in box 24 and box 26. Is this a system glitch? Do I need to manually delete it?
Hey so I also went back to the beginning wher3 you fill in your date of birth and the system had changed my birth year to 2024. So once I fixed that, everything correctly calculated. Maybe try that?
I checked the DOB and it is accurate.
I'm having the same issue... I noticed that there was just an update tonight so hopefully it fixes it
@CH114 We are aware of this issue, and our development team is working for a resolution. We appreciate your patience.
As of April 5, 2025 the issue still appears for me. I called support and they agreed after screen sharing that everything is entered correctly. I deleted the T4 and tried again, same issue. Originally the T4 was imported from CRA. The second time after deleting I entered it myself. Same issue - the total CPP amount is included as an overpayment. I have both CPP and CPP2 - not sure if that is triggering the issue. Although I did try with and without different values - again - same issue. I have no pensionable earnings, this is a vanilla T4.
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