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amalam85
New Member

Hi, Im trying to file my return, but when I press the start button the page won't go anywhere. I already paid etc so what must I do? I logged in logged out etc

 
1 Reply

Hi, Im trying to file my return, but when I press the start button the page won't go anywhere. I already paid etc so what must I do? I logged in logged out etc

Please clear your browser cache (or use a different browser), and try again. This FAQ has instructions on how to clear the cache in several popular browsers: https://turbotax.community.intuit.ca/community/tax-topics/help/how-do-i-clear-my-cache-browsing-hist...

 

If you are still having issues, please contact our phone support for further assistance. You can get the correct number by using this form: https://support.turbotax.intuit.ca/contact/