hi your services is horrible and complaints against your business should be taken to the better business bureau. I know owe 2500 in taxes plus a penalty and fine because your services that I paid for did not provide the audit protection I paid for. What's more, I try to refile my taxes and perform a new tax return and you system doesn't even allow me to click on the buttons or move forward in the website... it just glitches out and freezes my computer.
I want an absolute full refund and I want my taxes filed but one of your professionals for free.
this services is absolutely horrible.
are you joking? I have paid for the top line of this service + originally paid for the audit defence. I have been doubled charged, my account is frozen, and I've been fined by the cra
I am health authority social worker, registered to a college, I will be seeking legal action, if steps are not taken to contact me immediately and provide appropriate support.
I suggest you forward this warning to your legal team, and I suggest as I paying customer, you escalate my concerns to management, and put every step in place to assure I do not seek litigation and a payout.
[phone number removed]
[email address removed]