I am trying to file my return but the screen "oops, we encountered an error" keeps popping up. Why would this be happening?

[shahnawaz7860]

Hi There:

I am getting this same message as well, looks lime an IT problem (at the back end, server).

Populating again will take a lot of time, and what after populating the data, the issue repeats again??

Regards

[SandraWWoodbridge]

Please check whether there are further messages, such as error codes or steps on how to fix the error.

You can also try to clear your cache browsing history and try again.

If you require further assistance please contact our phone support team or contact us directly on Facebook or Twitter.