I have the Standard program. ON 479-A is not available but calculating and forwarding the incorrect amount to ON 479 line 63050.

[dolores.matthys7]

The program is calculating the Family Adjusted Income with adding the spouses net income, therefore, it is too high and incorrect. I cannot overide line 63050 and there is no access to form ON 479-A

[TurboTaxSusan]

The ON479-A is called ONCARE in TurboTax CD/Download forms mode. 

[Richard B2]

Thank you for clarifying the name of the form.  I suggest Turbotax name the form ON479-A in future or cross reference the search results for ON479-A in Forms Lookup to ONCARE.  I have this issue every year and it's easy to forget to fill out the form since it's difficult to find.  The default calculation only includes the person's income with the lower net income for calculation purposes and not family income.  I suggest that if the couple is doing the return together and showing as married that the default be the total of the person taking the child care expenses deduction plus the spouse's net income (total family net income necessary for calculation purposes).   

[TurboTaxGinette]

You're welcome and thank you for the feedback, we appreciate it.

Thank you for choosing TurboTax.

[paulalynn]

I just realized that form ONCARE is not calculating properly.  Why would it not work when you are doing the taxes as a couple.  The information is there and it should work.  How do you overwrite the amount.  This is a big problem and you should fix it.  People rely on this software when doing their taxes and it should not be calculating the wrong amount.

Thank you

[TurboTaxAniqua]

@paulalynn You cannot override the amount it should be automatically calculating it.  ONCARE form is updated by CRA last week and there was an update for TurboTax Desktop on Thursday, make sure your software is up to date. If you still facing the same issue please contact Product Support so they can screenshare and investigate it if required.

[paulalynn]

This form was not calculated properly on my 2021, 2022 and 2023 taxes.  I opened TurboTax and the only one that had an update was the 2023 edition but the form still did not calculate properly.  What year are you referring to for the CRA update? 

I don't understand why the form would not calculate properly and provide me with a refund I was not entitled to.  

Thank you.  

[TurboTaxAniqua]

We suggest to contact Product Support so they can screenshare to look into it for you and investigate it if required.

[Rudi A]

I have exactly the same issue and now have been reassessed for $18,000 including $3000 of interest by CRA because of this error by Turbo Tax.

The real kicker is that on Page 1 of the return the spouses income is auto filled so why isn't also filled in the ONCARE form!!

[TurboTaxAniqua]

@Rudi A We suggest you to contact our product support team by phone.  

 They have access to tools we don't have here in Community, like screenshare, and see the issues to escalate into an investigation if needed.