Sorry to hear about the issues you are having- It sounds as if the program is stuck. Usually that would mean your cache needs to be cleared out. Please try the following and let us know once completed and you sign back in, if the issue persists.
lidi996856
New Member
SS007Fly
New Member
ArdentUser
Level 1
TTT1
Returning Member
Niquei
New Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.