Sorry to hear about the issues you are having- It sounds as if the program is stuck. Usually that would mean your cache needs to be cleared out. Please try the following and let us know once completed and you sign back in, if the issue persists.
mk___12345
New Member
vincej
Level 2
TinyKittens
New Member
mpulsif
New Member
fisherywh
Returning Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.