Missing activation code

[wallacebw23]

I purchased the software January 8th 2023 and installed it today. Order # QSTNA177848234

Receipt did not provide the code. Please state how I can get the code to activate the software

Brian Wallace

[TurboTaxSusan]

Please check your private messages.

[wallacebw23]

The activation code you provided worked  and I am now able to use the program.

Thank you for your quick response

Hope you can fix the missing code on the receipt of purchase to help others with the same problem.

[ianali4001]

I have the same issue. I ordered the software yesterday and tried installing. Order # QSTND289364760

The Receipt I received did not provide the installation code. I called Turbo Tax support yesterday evening and the agent told me to wait 24 hours for an invoice to be sent with the code. It’s been 24 hours, no invoice received and no code. Not sure how to receive the code to activate the software.

[TurboTaxAniqua]

@ianali4001 We see you have purchase Business Incorporated software.

 If you need assistance with TurboTax Business Incorporated or preparing your incorporated business tax return (T2), you can contact the dedicated support team using the chat
Agents are available 9:00 am to 6:00 pm EST, Monday to Friday.