Name not long enough

[user17775591992]

Hello,

I'm using TurboTax desktop Canada in Quebec province.

IMPOTNET Quebec only accept declaration with exact first name.

My first name has 3 names, and added together with the space in between each name, they make 18 characters.

When changing the name in TurboTax, it only allows 17 characters for the first name, not more, so I am getting error messages from IMPOTNET QC because there is a missing character. I tried changing my first name multiple times with different names, and always error messages, because in the end, it doesn't match the one from Revenu Quebec database.

Can you please fix this to allow TurboTax for longer first name ? 

Thank you.

[TurboTax_Susan]

Please contact our phone support team as they will be able to assist you further.

[user17775591992]

I already did before posting this, even doing the screen sharing, only for her to say she couldn't do anything about it and ask Revenu Québec. 

Which is a shame because the problem lies in turbotax. You can replicate the same problem by creating a new profile and in the Prénom (sorry I have the French version), just type in any name longer than 17 characters and it won't let you.